Legal
Privacy Policy
Your privacy matters to us. Here's exactly how we handle your information.
1. Who We Are
California Solar Savings ("we," "us," or "our") operates this website to connect California homeowners with free home energy assessments and solar installation services. We serve the Central Valley and surrounding areas.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a request for a home energy assessment.
2. Information We Collect
When you submit the free home energy assessment form, we collect the following information you provide directly:
- First and last name
- Email address
- Phone number
- Home address or zip code
- Average monthly electric bill range
- Home ownership status
- Interest in battery backup (if provided)
We may also automatically collect certain technical information when you visit our site, including your IP address, browser type, pages visited, and time spent on the site, through standard web analytics tools.
3. How We Use Your Information
We use the information you provide to:
- Contact you to schedule your free home energy assessment
- Provide you with a customized solar and battery backup proposal
- Answer questions and respond to your requests
- Send follow-up communications related to your assessment request
- Improve our website and services
- Comply with legal obligations
We will not sell your personal information to third-party advertisers or data brokers.
4. How We Share Your Information
We may share your information in the following limited circumstances:
- Installation partners: Your contact information and home details may be shared with our licensed installation partner(s) — including Sunrun Installation Services Inc. — to fulfill your assessment and installation request.
- Service providers: We may share information with trusted third-party vendors who help us operate our website and business (such as email delivery services), under strict confidentiality agreements.
- Legal requirements: We may disclose your information if required by law, court order, or governmental authority.
- Business transfers: In the event of a merger or acquisition, your information may be transferred to the successor entity.
5. California Privacy Rights (CCPA / CPRA)
As a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to:
- Know what personal information we collect about you
- Request deletion of your personal information
- Opt out of the sale or sharing of your personal information
- Correct inaccurate personal information we hold about you
- Non-discrimination for exercising your privacy rights
To exercise any of these rights, please contact us using the information in Section 10 below. We will respond to verified requests within 45 days.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, provide our services, or as required by applicable law. If you request deletion of your data, we will remove it within a reasonable time frame unless retention is required for legal or business reasons.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of the site.
We do not currently use advertising cookies or cross-site tracking for targeted advertising purposes.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.
Questions? Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please reach out:
California Solar Savings
Serving the Central Valley, California
Email: support@casolarsavings.com